NHTSA Complaint #11024139 — 2016 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11024139
Vehicle 2016 FORD EXPLORER
Component WHEELS
Date of Incident
Date Filed
Mileage 29,350 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

THIS IS NOW THE THIRD SIDEWALL FAILURE ON THIS VEHICLE; ALL THREE TIMES, IT WAS THE RIGHT FRONT TIRE. HANCOOK VENTUS S1 NOBLE 255/50R20 TIRES. FIRST OFF, THESE TIRES ARE RATED FOR 50,000 MILES. AT APPROXIMATELY 28,000 MILES, DEALERSHIP STATED THAT THESE TIRES WOULD NEED TO BE REPLACED SOON. HAVE READ NUMEROUS COMPLAINTS ABOUT LOUSY TREAD LIFE AND SIDEWALL FAILURES ON THIS TIRE/VEHICLE. THE DEALERSHIP ALWAYS TRIES TO CLAIM THAT WE MUST HAVE HIT A POTHOLE. THIS IS NOT THE CASE! THESE TIRES ARE CRAP! FORTUNATELY, ALL THREE INCIDENTS HAVE OCCURRED AT (RELATIVELY) LOW SPEED ON SURFACE STREETS. THANKFULLY, THEY DIDN'T OCCUR AT HIGHWAY SPEEDS. MY WIFE DOES NOT FEEL SAFE IN THIS VEHICLE AND WE STILL HAVE APPROXIMATELY 10 MONTHS LEFT ON THE LEASE.

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