NHTSA Complaint #11023916 — 2013 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHEN THE CONTACT STARTED THE VEHICLE, BLACK SMOKE EMITTED FROM THE TAIL PIPE. THE CONTACT ALSO HEARED AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO NALLEY HYUNDAI (7909 MALL PKWY, LITHONIA, GA 30038, (678) 509-8248) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO DEBRIS FOUND IN THE ENGINE OIL. ADDITIONALLY, AN OIL CHANGE AND OIL FILTER REPLACEMENT WERE PERFORMED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,361.