NHTSA Complaint #11022112 — 2016 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11022112
Vehicle	2016 FORD EXPLORER
Component	WHEELS
Date of Incident	August 29, 2017
Date Filed	September 7, 2017
Mileage	16,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I HAVE 16,000 MILES AND 14 MONTHS ON THE ORIGINAL HANKOOK TIRES SUPPLIED ON MY NEW VEHICLE. THESE TIRES ARE MARKETED AS 50,000 MILE TIRES. ALL 4 TIRES ARE SHOWING SIGNIFICANT DEGRADATION, TREAD SEPARATION, AND BREAKDOWN. THE TWO TIRES WHICH WERE ON THE FRONT (DUE FOR A ROTATION) ARE SIGNIFICANTLY WORSE. I AM CURRENTLY AT 65% TREAD DEPTH WEAR (AND SHOULD BE CLOSER TO 40%) DUE TO THE CRUMBLING TREAD. DEALER STATED THIS WAS A FAULTY TIRE.

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