NHTSA Complaint #11020996 — 2013 FORD EXPLORER

I WAS DRIVING ON A RESIDENTIAL STREET APPROXIMATELY TWO MINUTES FROM MY HOME TO RUN AN ERRAND. I WAS USING THE HANDS-FREE DEVICE ON MY PHONE AS PER TEXAS LAW. THERE IS ONE WAY EACH WAY WITH A YELLOW DOUBLE LINE DIVIDER AND MANY PEOPLE PARK ON THE SIDE TO CHECK MAIL WALK DOGS ETC. SO I TEND TO DRIVE SO THAT I WON'T HIT THOSE INDIVIDUALS. THE ROAD IS CURVY AND I NOTICED THAT I WAS STARTING TO VEER OFF INTO THE GRASS AND I TRIED TO STEER BACK LEFT AND PRESS MY BRAKES AT WHICH TIME I REALIZED THAT MY BRAKES WERE NOT WORKING AND I COULD NOT GET BACK ON THE ROAD. I THEN RAN OVER A FIRE HYDRANT WHICH DID NOT DECELERATE MY CAR NOR DID IT DEPLOY MY AIRBAG; CONTINUING TO DEPRESS THE BRAKES I AM THEN HIT A LARGE LIGHT POST WHICH CONTINUED TO NOT DECELERATE THE CAR AND NOT CAUSE ANY AIRBAG TO DEPLOY, AND I STILL COULD NOT TURN MY WHEEL TO THE LEFT (OR TO THE TO THE ROADWAY); THERE WAS A LARGE DELIVERY TRUCK WAITING TO GET INTO THE GATED COMMUNITY ON THE RIGHT-HAND SIDE AND I RAN INTO THAT VEHICLE STOPPING MY CAR AND TOTALING IT WHERE ARE THE COMPLETE FRONT END OF MY CAR WAS COMPLETELY DESTROYED (PUSHED IN) YET MY AIRBAGS DID NOT DEPLOY. I WAS GOING TO POSTED SPEED OF 35 MPH AS I ALWAYS DO. MY CAR HAD RECENTLY BEEN INSPECTED AS REQUIRED BY THE STATE BECAUSE IT IS OUT FOR RENEWAL IN AUGUST 2017. I BOUGHT THE CAR LESS THAN THREE YEARS AGO AS A FORD CERTIFIED USED CAR WITH A 10 YEAR 100,000 MILE BUMPER TO BUMPER WARRANTY ON IT. IT HAD LESS THAN 67,000 MILES ON IT AT THE TIME OF THE INCIDENT. IF THE TRUCK HAD NOT BEEN THERE TO STOP MY CAR, THERE IS NO OTHER OBSTRUCTION OTHER THEN A MAJOR HIGHWAY AND I PROBABLY WOULD NOT HAVE SURVIVED.