NHTSA Complaint #11020297 — 2010 FORD FLEX

VEHICLE EQUIPPED WITH EPAS STEERING SYSTEM THAT HAS BEEN PART OF A RECALL FOR 2011-2013 FORD FLEX VEHICLES WITH THE EXACT SAME STEERING SYSTEM BUT FOR SOME REASON DOES NOT INCLUDE 2010 MODELS. VEHICLE BEGAN HAVING POWER STEERING FAILURE UPON COLD START UP IN THE LAST FEW WEEKS. IT WOULD RESOLVE ITSELF IN A FEW SECONDS. THIS MORNING, 8/29/2017, THE POWER STEERING WOULD NOT RECOVER AND I RECEIVED A "POWER STEERING ASSIST FAULT" ERROR ON MY MESSAGE CENTER SCREEN. AFTER A FEW MINUTES, I TURNED OFF THE CAR AND BACK ON AGAIN AND THE STEERING WORKED FINE. I TURNED IT OFF AND ON YET AGAIN AND THE FAILURE RETURNED. I TRIED SEVERAL TIMES AND GOT THE FAILURE MORE TIMES THAN NOT. I CALLED FORD AND WAS TOLD RECALL #15S18 DID NOT APPLY TO MY VEHICLE, EVEN THOUGH IT IS THE EXACT SAME ISSUE WITH THE EXACT SAME PART AS THE 2011-2013 VEHICLES. THE VEHICLE IS UNSAFE TO DRIVE.