NHTSA Complaint #11552870 — 2010 FORD FLEX ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11552870
Vehicle	2010 FORD FLEX
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 4, 2023
Date Filed	October 31, 2023
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2010 Ford Flex. The contact stated while driving 50 MPH, the steering wheel became firm, and the vehicle lost motive power. The contact pulled over to the side of the road and was able to restart the vehicle after 3 attempts. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the oil mixing with the coolant. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 148,000.

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