NHTSA Complaint #11019316 — 2011 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11019316
Vehicle	2011 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	August 24, 2017
Date Filed	August 24, 2017
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

ON 8/24/2017, WHILE I WAS DRIVING ON GARDEN STATE PARKWAY, NJ, APPROACHING TOLL GATE NEAR EXIST 114, SUDDENLY THE INDICATOR LIGHTS SHOWED AWD OFF AND I LOST ALL POWER. I WAS ABLE TO COAST THROUGH THE TOLL GATE BUT COULD NOT ACCELERATE ANYMORE. I WAS ABLE TO PARK ON ROAD SHOULDER. I DISMISSED INDICATOR AWD OFF WARNING BY CLICK "OK" BUT IT KEPT COMING BACK AND I CANNOT DRIVE FORWARD ANYMORE. MEANWHILE, THE TERRAIN MANAGEMENT SYSTEM INDICATION LIGHT GOT OFF. I STOPPED ENGINE AND RESTARTED ENGINE, AND EVERYTHING WAS BACK TO NORMAL. THIS IS A SERIOUS LOSE POWER ISSUE THAT MANY OTHER FORD EXPLORER OWNERS REPORTED. THERE IS A PE13003 NHTSA RECALL BUT THIS DOESN'T COVER FORD EXPLORER, EVEN I BELIEVE MANY OTHER FORD CARS (LIKE FORD EDGE) SHARE SAME PARTS WITH EXPLORER. IF I LOST POWER WHEN I DRIVE IN HIGH SPEED, I MAY END UP WITH MAJOR CAR ACCIDENT!!!

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