NHTSA Complaint #11018907 — 2016 FORD EXPLORER

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11018907
Vehicle	2016 FORD EXPLORER
Component	WHEELS
Date of Incident	August 16, 2017
Date Filed	August 22, 2017
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

VEHICLE ALMOST FAILED INSPECTION BECAUSE OF TIRE WEAR AND DAMAGE. TIRES ARE HANKOOK VENTUS S1 NOBLE2 255/50R20 105H WITH JUST OVER 21000 MILES ON THEM. TIRE TREAD IS MINIMAL AND RUBBER APPEARS TO BE "FLAKING" OFF. DEALER SAYS TIRES LOOK LIKE THEY HAVE BEEN DRIVEN A LOT ON GRAVEL ROADS, WHICH THEY HAVEN'T. DEALER SAYS THAT EVEN THOUGH THEY ARE ORIGINAL EQUIPMENT ON THE VEHICLE, I MUST TAKE THEM TO AN AUTHORIZED HANKOOK DEALER (WHICH HANKOOK SAYS MY DEALER IS ONE OF). ALL FOUR TIRES EXHIBIT SIMILAR PROBLEMS.

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