NHTSA Complaint #11015957 — 2005 FORD FREESTAR STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11015957
Vehicle	2005 FORD FREESTAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 15, 2017
Date Filed	August 17, 2017
Mileage	199,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT BOTH REAR SLIDING DOORS DID NOT WORK AND FAILED TO OPEN MANUALLY. THE FAILURE MADE IT A SAFETY HAZARD FOR REAR PASSENGERS IN THE EVENT OF AN EMERGENCY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 199,000.

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