NHTSA Complaint #10218476 — 2005 FORD FREESTAR

I HAVE HAD RECURRING PROBLEMS WITH MY AUTOMATIC REAR DOORS. THE DOOR ON THE DRIVER SIDE DOES NOT ALWAYS CLOSE PROPERLY AND WHEN I BACK UP THE DOOR AJAR LIGHT COMES ON. THE PASSENGER REAR DOOR DOES NOT OPEN WITH THE OVERHEAD BUTTON ALL THE TIME, IT DOES NOT SEEM TO UNLOCK. I HAVE HAD IT IN THE SHOP SEVERAL TIMES (AT LEAST 6 OR MORE) AND MOST OF THE TIME THEY SAY THEY CAN'T DUPLICATE THE PROBLEM EVEN THOUGH THEY HAVE SEEN THE DOOR NOT CLOSE PROPERLY BEFORE. THEY ORDERED PARTS AND SAID IT WAS "FIXED" BUT I'M STILL HAVING THE PROBLEM AND AGAIN THEY SAY THEY CAN NOT DUPLICATE THE PROBLEM. I HAVE EXPLAINED TO THEM THAT MY TODDLER SITS IN THE SEAT BEHIND ME AND IT IS DANGEROUS WHEN I'M BACKING OUT AND THE DOOR OPENS!!!! THE DEALERSHIP SAID THEY HAVE CONTACTED FORD AND THEY HAVE NOT HAD ANY REPORTS OF THIS KIND OF PROBLEM, HOWEVER I HAVE FOUND SEVERAL COMPLAINTS OVER THE INTERNET. MY OTHER PROBLEM, THAT THEY ALSO SAY THEY CAN'T DUPLICATE, IS THAT WHEN I'M DRIVING ABOUT 45 MPH ON A DRY SURFACE THAT THE VAN STARTS JERKING. THEY TOLD ME MY TIRES NEED ROTATING, I TOLD THEM I KNEW THAT WAS NOT THE CAUSE AND NOT TO ROTATE THE TIRES. ABOUT 1 MONTH LATER I REPLACED 2 OF THE TIRES AND HAD THE FRONT TIRES ROTATED TO THE BACK AND THE NEW TIRES PUT ON THE FRONT AND AGAIN, I WAS DRIVING DOWN THE ROAD ABOUT 45 MPH AND THE VAN STARTED JERKING AGAIN. MY SON WAS IN THE CAR AND THOUGHT THE VAN WAS ABOUT TO FALL APART. *TR