NHTSA Complaint #11015935 — 2013 FORD TAURUS ENGINE

Complaint Details

ODI Number	11015935
Vehicle	2013 FORD TAURUS
Component	ENGINE
Date of Incident	August 5, 2017
Date Filed	August 17, 2017
Mileage	86,615 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY CAR HAS 86,621 MILES AND THE THERMOSTAT LIGHT CAME ON. I TOOK TO MY MECHANIC AND THEY TOLD ME THAT THERE IS LEAKING AROUND THE WATER PUMP AND IT HAS TO BE REPLACED. I HAD IT DIAGNOSED AT A FORD DEALERSHIP AND THEY AGREED. IT IS NOT UNDER WARRANTY BECAUSE OF MILES AND IT IS GOING TO COST $1900 TO REPLACE. I TAKE VERY GOOD CARE OF MY CAR AND HAVE ALL OF THE SERVICE RECORDS. IT IS A DEFECT IN THE WATER PUMP AND THAT IS WHY IT FAILED.

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