NHTSA Complaint #11015761 — 2005 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11015761
Vehicle 2005 DODGE RAM 1500
Component AIR BAGS
Date of Incident
Date Filed
Mileage 172,790 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

"TAKATA RECALL" ON AUGUST 3, 2017 IN RESPONSE TO A RECALL NOTICE FROM CAR PROS RENTON CHRYSLER JEEP DODGE RAM TO HAVE THE PASSENGER AIR BAG REPLACED I TOOK MY TRUCK TO THEIR SHOP. WITHIN MINUTES OF LEAVING THE DEALERSHIP AFTER THE AIR BAG WAS ALLEGEDLY INSTALLED PROPERLY THE AIR BAG LIGHT CAME ON AND I CALLED THE DEALERSHIP AND THEY INSTRUCTED ME TO BRING IT BACK. I RESCHEDULED THE RETURN FOR AUGUST 11, 2017. I RETURNED THE TRUCK AT &:30 AM AUGUST 11, 2017. I EAS TOLD I WOULD NEED TO PAY $140 FOR A DIAGNOSIS TO DETERMINE WHY THEIR INSTALLATION FAILED. A NUMBER OF HOURS LATER THEY CALLED AND SAID THEY HAD DETERMINED THE PROBLEM. WHEN I RETURNED TO THE DEALERSHIP THEY PRESENTED ME WITH 11AUG17 AND INFORMED ME IT WOULD COST ANOTHER $289.95 TO REPLACE A SWITCH IN THE NEWLY INSTALLED, RECALLED AIR BAG. I THOUGHT THE PURPOSE OF THE RECALL WAS TO PROTECT PASSENGERS FROM INJUTY OR DEATH FROM DEFECTIVE PRODUCTS MADE BY TAKATA AND INSTALLED BY CHRYSLER AND I BELIEVE MY PASSENGERS ARE STILL AT EQUAL RISK AS THEY WERE BEFORE THE RECALL. ON THE 11AUG17 IVOICE WAS A LIST OF 9 ITEMS THAT ALLEGEDLY NEEDED PROMPT ATTENTION. NONE OF THESE APPEARED WEEKS BEFORE ON 16AUG17 AND MOST HAD ALREADY BEEN ADDRESSED BY OTHERS

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