NHTSA Complaint #11014706 — 2012 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Complaint Details

ODI Number	11014706
Vehicle	2012 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident	August 8, 2017
Date Filed	August 11, 2017
Mileage	102,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A WHINING NOISE AND SMELLED A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR, THERMOSTAT, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (GANLEY CHRYSLER OF AURORA 161 W. GARFIELD ROAD, AURORA, OH 44202) STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000. ...UPDATED 10/23/17 *BF UPDATED 11/20/2017*JS

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