NHTSA Complaint #11013696 — 2011 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11013696
Vehicle 2011 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 117,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I HAVE HAD THIS CAR FOR A LITTLE OVER A YEAR AND IT HAS BEEN FULL OF RECALLS, SOME I HAVE BEEN TOLD OF, SOME I HAVE NOT. THIS IS A RECENT EVENT, I GOT MY OIL CHANGED AT THE USUAL SHOP AND ABOUT 1000 MILES BEFORE I WAS DUE (I GET IT EVERY 3-4,000 MILES) I WAS COMPLETELY OUT OF OIL. I THAN TOOK IT TO MY LOCAL SHOP AND THEY COULDN'T FIND ANY LEAKS OR ISSUES BUT WARNED ME THERE IS A RECALL FOR MY CAR BURNING OIL, WHICH I WAS NOT TOLD BY HYUNDAI. I TOOK IT TOO THE DEALERSHIP WHERE MY WARRANTY IS THROUGH AND THEY DID AN OIL CHANGE FOR ME AND TOLD ME TO COME BACK IN 1000 MILES. I WENT TO THE BEACH, WAS ABOUT 300 MILES FROM MY 1000 MILE GOAL AND I WAS AGAIN COMPLETELY OUT OF OIL. I PUT A QUART IN AND TOOK IT BACK TO THEM AND I WAS EVEN OUT THAN BUT THEY REFUSED TO FIX IT BECAUSE I HAD ADDED OIL ON MY OWN (SO MY ENGINE WOULDN'T RUN WITH NO OIL). THEY ARE STILL UNSURE OF WHAT HAS CAUSED THIS OIL BURNING OR HOW MUCH OIL MY CAR IS BURNING.

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