NHTSA Complaint #11013669 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. AFTER BEING DRIVEN AND THEN PARKED, THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF AND A STRONG BURNING ODOR WAS PRESENT. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE EMERGING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC (EVELIO AUTO ELECTRIC AND FUEL INJECTION IN VEGA BAJA, PUERTO RICO) DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BATTERY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE MANUFACTURER'S MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.