NHTSA Complaint #11013509 — 2017 HONDA RIDGELINE STRUCTURE:BODY

Complaint Details

ODI Number	11013509
Vehicle	2017 HONDA RIDGELINE
Component	STRUCTURE:BODY
Date of Incident	June 1, 2017
Date Filed	August 7, 2017
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THERE ARE SOME MAJOR ELECTRICAL ISSUES GOING ON WITH THIS VEHICLE. THE TAILGATE LOCKS AND WILL NOT OPEN SO WE ARE NOT ABLE TO ACCESS THE BED OF THE TRUCK OR THE TRUNK IN THE BED. ALSO, THE VEHICLE LOCKS ITSELF OCCASIONALLY EVEN WITH THE KEY INSIDE. THE USB / PLUGS IN THE BACK SEAT OF THE VEHICLE DO NOT WORK. THE DEALER DID A DIAGNOSTIC ON THE VEHICLE AND FOUND MULTIPLE FAULTS. THEY RESET THE SYSTEM BACK IN JUNE HOWEVER THE PROBLEM HAS STARTED AGAIN. NOW WE ARE NOT ABLE TO USE THE TAILGATE AT ALL.

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