NHTSA Complaint #11013067 — 2014 JEEP COMPASS

INFORMED BY DEALER THAT VEHICLE COULD NOT BE PROPERLY ALIGNED WITHOUT REPLACEMENT OF BOTH FRONT SUSPENSION LOWER CONTROL ARMS. VEHICLE HAS 58,334 MILES ON IT AND WAS SHOWING EXCESSIVE WEAR ON FRONT TIRES. HAD CONTROL ARMS REPLACED, WHICH CONTAINED SEALED LOWER BALL JOINTS, WAS TOLD BY SERVICE TECHNICIAN THAT THIS WAS A KNOW WEAKNESS IN THIS VEHICLE'S DESIGN/CONSTRUCTION AND COMMON REPLACEMENT PROCEDURE. VEHICLE WAS DRIVING/TRACKING FINE OTHERWISE, BUT WAS TOLD THIS WAS A SAFETY ISSUE THAT NEEDED TO BE ADDRESSED. HAVE NEVER SEEN FAILURE OF CRITICAL SUSPENSION COMPONENT ON VEHICLE WITH SO FEW MILES ON IT.