NHTSA Complaint #11373796 — 2014 JEEP COMPASS

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL CLICKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE RADIATOR, CROSS MEMBER, FRONT END, AIR CONDITIONING CONDUCTOR, BLEND DOOR ACTUATOR AND BOLTS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KIRKWOOD AUTOWORX (7321 ROSEVILLE RD #9, SACRAMENTO, CA 95842) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.