NHTSA Complaint #11012502 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11012502
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 51,505 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

THE ENGINE HESITATES AND WE TOOK IT TO THE HYUNDAI DEALER FOR THE RECALL #162 FOR PROBLEMS WITH THE ENGINE. THEY CHECKED THE ENGINE WITH A STETHOSCOPE AND FOUND NO DEBRIS ACCORDING TO THE TECHNICIAN. BUT ACCORDING TO THE LADY IN THE SERVICE DEPARTMENT SHE STATED THAT THE PROBLEM HAS BEEN SEEN IN ENGINES WITH OVER 100,000 MILES AND THAT IS WHY THE WARRANTY HAS BEEN EXTENDED TO 120,000 MILES. THIS MAKE ME VERY UNEASY BECAUSE IT IS MAKES ME FEEL THAT SHE IS SAYING THAT IT IS STILL GOING TO HAPPEN BUT NOT UNTIL THE ENGINE HAS OVER 100,000 MILES. SO IT IS NOT A MATTER OF "IF" JUST A MATTER OF "WHEN" AND I DO NOT THINK THAT IT IS FAIR THAT I MAY BE AT RISK OF BEING IN AN ACCIDENT AS WELL AS MY CHILDREN IN THE FUTURE. I THINK THAT IT SHOULD BE REMEDIED EVEN THOUGH THERE IS NO DEBRIS AT THIS TIME. WHAT CAN I DO TO HAVE THIS RECHECKED?

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