NHTSA Complaint #11012157 — 2012 DODGE RAM 2500

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DICK HUVAERES DEALER WHERE IT WAS DIAGNOSED THAT THE TICKING IN THE MOTOR WAS DUE TO A FAULTY WATER PUMP. THE DEALER REPLACED THE WATER PUMP; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETURNING HOME FROM THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT CALLED THE BERLIN TOWNSHIP AND ELMONT FIRE DEPARTMENTS TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS SALVAGED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT