NHTSA Complaint #11011391 — 2005 DODGE RAM 1500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11011391
Vehicle	2005 DODGE RAM 1500
Component	AIR BAGS
Date of Incident	July 21, 2017
Date Filed	July 28, 2017
Mileage	121,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

RECALL S43/NHTSA16V-352 I CALLED KIMBERLY CAR CITY IN DAVENPORT IOWA AND THE SCHEDULED ME FOR REPAIRS ON 7/5/17 BUT CALLED BACK A FEW WEEKS LATER SAYING THEY DIDN'T HAVE RIGHT PART, AND WOULD ADVISE. THEN THEY RESCHEDULED FOR 7/21/2017 BUT WHEN I ARRIVED AND WAITED FOR APPROX. 50 MIN., THEY SAID THEY DIDN'T HAVE RIGHT PART AND I WAS PUT AT BOTTOM OF A LONG WAITING LIST! THIS IS THE SECOND TIME THIS DEALER HAS DONE THIS TO ME ON RECALLS! THEY KNOW MY VIN SO I DO NOT UNDERSTAND HOW THEY CAN SCHEDULE ME WHEN THEY DON'T HAVE THE PART. PLEASE HELP ME !

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