NHTSA Complaint #11010942 — 2016 HYUNDAI TUCSON

THE TUCSON LURCHES AND HESITATES WHEN IN STOP AND GO TRAFFIC, DRIVING AT A REDUCED SPEED (I.E., IN RESIDENTIAL NEIGHBORHOODS) OR WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP (I.E., RED LIGHT TURNS GREEN). SEVERAL TIMES, I'VE BEEN STUCK IN AN INTERSECTION FOR 5 - 10 SECONDS TRYING TO GET MY CAR TO GO AND COMPLETE A LEFT HAND TURN. I'VE EXPERIENCED LURCHING DURING RESIDENTIAL NEIGHBORHOOD DRIVING. I'LL BE GOING 25 MPH, AND COME TO A STOP SIGN. I STOP, AND WHEN I DEPRESS THE GAS PEDAL, THE CAR DOES NOTHING. ABOUT 5 - 10 SECONDS LATER, IT WILL LURCH FORWARD. WHENEVER IT BEGINS ACCELERATING AFTER A HESITATION OR LURCH, THE RPMS SKYROCKET TO 5 - 6K. THIS HAPPENS WHETHER I PRESS THE GAS PEDAL TO THE FLOOR IN DESPERATION, OR I'M GRADUALLY DEPRESSING THE PEDAL. THE LURCHING IS SO BAD AND SO APPARENT THAT MY PASSENGERS COMPLAIN ABOUT IT. THEY THINK I'M DOING IT ON PURPOSE. I'VE COMPLAINED ABOUT THIS BEHAVIOR TO HYUNDAI SINCE DAY ONE OF OWNING THE CAR. THEY'VE EVEN SENT ENGINEERS TO MONITOR THE ENGINE AND RIDE WITH ME WHILE I DRIVE IT. I KNOW 5 - 10 SECONDS DOESN'T SOUND LIKE A LONG TIME, BUT WHEN YOU'RE TRYING TO TURN LEFT AND TRAFFIC IS APPROACHING FROM THE OTHER DIRECTION, IT'S A NIGHTMARE.