NHTSA Complaint #11010774 — 2000 FORD WINDSTAR
SUSPENSION:REAR issue reported to NHTSA
Complaint Details
| ODI Number | 11010774 |
| Vehicle | 2000 FORD WINDSTAR |
| Component | SUSPENSION:REAR |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (BENNA FORD ROUSH SUPERIOR LOCATED AT 3022 TOWER AVE, SUPERIOR, WI 54880; (715) 394-8669) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE RECALL WAS REPAIRED IN MAY OF 2016 AND WAS CLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-12795007. THE FAILURE MILEAGE WAS UNKNOWN.
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