NHTSA Complaint #11010382 — 2014 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11010382
Vehicle 2014 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 41,720 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PURCHASED THE VEHICLE PRE-OWNED CERTIFIED IN LATE MAY 2017. AC WENT OUT 1 WEEK LATER. VEHICLE HAS BUMPER TO BUMPER WARRANTY FOR 12 MONTHS OR 12K MILES. VEHICLE WAS TAKEN TO FOLSOM BUICK GMC AND FOUND "A/C CONDENSER LEAKING...RECOMMEND REPLACEMENT PARTS ON ORDER" PART NUMBER 84211191. I WAS ADVISED PART WAS ON BACK ORDER. GOING ON 45 DAYS WITH NO AC, AS THE PART IS STILL ON BACK ORDER. IN SACRAMENTO, CA WHERE DAILY IT IS 90 DEGREES WITH MANY DAYS OVER 100 DEGREES AND SOME DAYS OVER 105 DEGREES. AS THIS IS MY ONLY MEANS OF TRANSPORTATION IT IS A SAFETY CONCERN DUE TO THE AMOUNT OF HEAT ON THE BODY WHILE DRIVING FOR EXTENDED PERIODS OF TIME. I ALWAYS HAVE TO MAKE SURE I HAVE ENOUGH COLD WATER IN THE VEHICLE DUE TO THE FEAR OF PASSING OUT FROM DEHYDRATION.

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