NHTSA Complaint #11690613 — 2014 GMC SIERRA 1500

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving approximately 45 MPH, the vehicle drove over a slight bump in the road. The contact stated that the vehicle bounced, and then there was an abnormal banging sound coming from the rear of the vehicle. The contact recently had work completed on the exhaust system. The contact took the vehicle back to the independent mechanic who had performed the exhaust repair. The mechanic raised the vehicle on the lift and became aware that the rear passenger’s and driver's side cross members, supports for the shock absorbers, and the rear sub frame had extensive corrosion. The contact was advised by the mechanic that the banging sound was coming from the shock absorbers striking the bed of the truck while driving over the bump in the roadway. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 78,569.