NHTSA Complaint #11010127 — 2012 FORD EDGE UNKNOWN OR OTHER

Complaint Details

ODI Number	11010127
Vehicle	2012 FORD EDGE
Component	UNKNOWN OR OTHER
Date of Incident	May 8, 2017
Date Filed	July 23, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DRIVER DOOR ALARM/SENSOR/LIGHT. THE DOOR LIGHT CONTINUES TO STAY ON AFTER THE DOOR IS CLOSED. IT WILL DING AFTER I LET MY FOOD OFF OF THE BREAK, THE REST OF MY DOORS WILL NOT LOCK (SAFETY HAZARD I HAVE TWO KIDS. THE KIDS ARE ABLE TO OPEN THE DOOR WHEN I AM MOVING, I HAVE TO HAVE THEM PUSH THE LOCK DOWN SO IT WILL BE LOCKED), WE CONTINUE TO SHUT THE DOOR TO MAKE IT GO OFF. THIS HAS CLEARLY HAPPENED TO OTHER 2012 FORD EDGE MODELS. IT IS AN EXPENSIVE FIX AND IT A SAFETY HAZARD. THIS HAPPENS EVERYDAY, PARKED, ON, OFF, DRIVING, WHAT EVER THE CIRCUMSTANCES IT'S HAPPENING. WE HAVE TO MAKE SURE NOT TO LEAVE THE KEYS IN THE IGNITION OR THE BATTERY WILL RUN DOWN.

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