NHTSA Complaint #11006441 — 2017 BUICK ENCORE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11006441
Vehicle 2017 BUICK ENCORE
Component ENGINE
Date of Incident
Date Filed
Mileage 750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

APRX 6AM TUESDAY JULY 18, 2017, APRX 5:45 AM, WITH NO KEY FOB IN MY WIFE'S OR MY POSSESSION AND NO ONE WITHIN 30 FEET OF THE CARE PARKED IN THE GARAGE, THE 2017 BUICK ENCORE STARTED ON ITS OWN. THE CAR WAS STATIONARY AND PARKED IN THE GARAGE SINCE APRX 7:00 PM MONDAY EVENING THE 17TH. HEARING A NOISE IN THE GARAGE, I WENT THERE AND FOUND THE CARD ENGINE RUNNING. THE GARAGE DOOR WAS CLOSED, AND NO ONE COULD HAVE ENTERED THE GARAGE. WE ARE TAKING THE CAR TO PLACE OF PURCHASE, KLICK LEWIS BUICK CHEV, PALMYRA, PA TO DETERMINE WHAT THEY WILL DO TO CORRECT THE PROBLEM. CHECKED RECALL AND FOUND NOTHING. SINCE THIS SELF STARTING COULD POSSIBLY CAUSE OTHER DAMAGE INCLUDING CARBON MONOXIDE IN A CLOSED AREA (DON'T KNOW IF IT WOULD HAVE SHUT OFF AFTER A SET SHORT TIME ON ITS OWN) THOUGHT IT SHOULD BE REPORTED AND A NOTICE SENT OUT TO ALL ENCORE OWNERS WARNING THEM OF THIS ISSUE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

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