NHTSA Complaint #11006342 — 2013 HYUNDAI SONATA

SINCE 11-2016 I HAVE BEEN HAVING A ISSUE WITH MY VEHICLE I HAVE MENTIONED TO VAN HYUNDAI DEALERSHIP IN CARROLTON TX I HAVE BEEN ADVISING THEM WHEN IM DRIVING ON THE HIGHWAY MY CAR IS NOT GOING LIKE THE ENGINE IS SHIFTING OR IT JUST WONT GO THEY ADVISED EACH TIME I TOOK IT THERE WAS NOTHING IS WRONG WITH IT I HAVE HAD THEM CHECK MY VEHICLE 4 TIMES AND THEY HAVE SAID NOTHING IS WRONG AND TO COME FIND OUT IT IS A RECALL FOR THE EXACT THING I HAVE BEEN MENTIONING IS WRONG WITH MY VEHICLE THEY KEEP SAYING I WOULD NEED TO LEAVE MY VEHICLE FOR A WHOLE DAY BUT THEY NEVER HAVE A LOANER VEHICLE I WAS TOLD THEY WOULD HAVE ONE IN 2 WEEKS WELL I CALL TO MAKE SURE THEY HAVE THE VEHICLE IT STILL A RUN AROUND SO WHEN I GET THEM ON THE LINE AGAIN THEY DO NOT HAVE ANY VEHICLES FOR THE NEXT 2 WEEKS I CALL ANOTHER DEALERSHIP AND IT IS THE SAME THING SO I HAVE TO DRIVE AROUND IN A CAR THAT I HAVE BEEN HAVING ISSUES WITH I HAVE NOT TAKEN IT ANY WHERE ELSE BECAUSE I HAD A WARRANTY NOW IT IS EXPIRED AND IM STILL IN THIS CAR MAKING PAYMENTS IT JUST SAD THAT I CANNOT GET HELP AND THIS NEEDS TO BE ADDRESSED OR I WILL HAVE TO TAKE FURTHER ACTION BECAUSE DRIVING ON A HIGHWAY GOING 70 MILES A HOUR AND THEN THE CAR JUST START TO SLOW DOWN LIKE IT DOES NOT WANT TO GO AND TRY TO SHIFT GEARS FEELS LIKE THE TRANS IS SLIPPING ITS BEEN THE SAME ISSUE SINCE NOV AND NO RESOLUTION