NHTSA Complaint #11004947 — 2009 MERCEDES BENZ C300

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11004947
Vehicle	2009 MERCEDES BENZ C300
Component	STEERING
Date of Incident	July 10, 2017
Date Filed	July 12, 2017
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 EAST SPRING STREET, SIGNAL HILL, CA 90755) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK AND COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

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