NHTSA Complaint #11667436 — 2009 MERCEDES BENZ C300

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11667436
Vehicle	2009 MERCEDES BENZ C300
Component	STEERING
Date of Incident	June 14, 2025
Date Filed	June 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The problem is that the steering wheel locking mechanism has failed. The vehicle could not be started or driven. It required a flatbed tow to an authorized Mercedes repair facility. It was diagnosed as the steering mechanism, requiring replacement. The cost for this repair is $1400.00. I researched this problem on the MB website and it stated that this issue was common. I feel that this is a safety issue and should be repaired free of charge or at a significant discount. The car is currently being repaired, and I can forward any relevant documentation to you once the repair is complete.

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