NHTSA Complaint #11004758 — 2013 CADILLAC XTS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11004758
Vehicle	2013 CADILLAC XTS
Component	SUSPENSION
Date of Incident	June 1, 2017
Date Filed	July 12, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE SUSPENSION IS HORRIBLE - EVERY LITTLE BUMP IN THE ROAD THE CAR MAKES A LOAD NOISE - LIKE THE SUSPENSION IS GONE. THIS IS A 2013 AND THIS SHOULD BE HAPPENING. I HAVE A 2008 CTS AND NEVER HAD A SUSPENSION ISSUE AND THAT CAR HAVE OVER 160,000 MILES. THIS SEEMS LIKE A DEFECT BECAUSE I WAS READING ALL THE COMPLAINTS. I BROUGHT THE CAR IN MAY 2016 AND IT IS GETTING WORSE. I CAN'T BE A SPECIFIC DATE BUT THE PROBLEM IS ONGOING. I DON'T THINK THE CONSUMER HAVE TO PAY OUT OF POCKET TO GET THIS FIX.

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