NHTSA Complaint #11402892 — 2013 CADILLAC XTS

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11402892
Vehicle	2013 CADILLAC XTS
Component	SUSPENSION
Date of Incident	March 14, 2021
Date Filed	March 14, 2021
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE SUSPENSION IN THE REAR OF THE VEHICLE WILL SUDDENLY AND WITHOUT WARNING TOTALLY COLLAPSE. THIS HAS HAPPENED WHILE DRIVING AND ALSO ONE FIRST GETTING INTO AND STARTING THE CAR. MECHANIC REPLACED A RELAY SWITCH BUT THE PROBLEM CONTINUES STILL. I HAVE LOOKED ONLINE AND FOUND MANY SIMILAR ACCOUNTS FROM VARIOUS OWNERS OF THIS YEAR AND MODEL!

Related Complaints for the 2013 CADILLAC XTS

Other SUSPENSION Complaints

#11500963 — January 10, 2023 — Front right passenger side suspension slams hard on the ground while driving at times. It has occurred multiple times...

#11396005 — February 12, 2021 — THE SUSPENSION OF THE VEHICLE GIVES OUT AND A CORNER OF THE CAR WILL SLAM TO THE GROUND WHILE DRIVING. IT CAN BE DANG...

#11387748 — January 12, 2021 — I PURCHASED THIS CAR IN DECEMBER, 2019. THE FIRST PROBLEM IS THAT THEY HAD TO CHANGED THE RADIO. THE SECOND PROBLEM W...

#11319185 — March 24, 2020 — AFTER DRIVING AROUND TOWN FOR 30 MINUTES, I PARKED THE CAR, SHUT OFF THE ENGINE, GOT OUT TO TALK TO A NEIGHBOR 6 HOUS...

#11306783 — February 3, 2020 — MY 2013 CADILLAC XTS4 PREMIUM REAR SUSPENSION LEVEL SYSTEM DEFLATED WHILE DRIVING AND DIDNT STAY RAISED IN THE REAR. ...

Recent Complaints for the 2013 CADILLAC XTS

#11716757 — SUSPENSION:FRONT:STABILIZER BAR — February 9, 2026 — The contact owns a 2013 Cadillac XTS. The contact stated that while driving at an undisclosed speed, the rear suspens...

#11703855 — EXTERIOR LIGHTING — December 8, 2025 — Automatic Headlamp Leveling System malfunction causing safety issues with nighttime driving.

#11656856 — UNKNOWN OR OTHER — April 25, 2025 — My VIN is not associated with the recall, identified as NHTSA ID 12V525. It affected 12,626 2013 Cadillac XTS vehicl...

#11645576 — ELECTRICAL SYSTEM — February 28, 2025 — As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potenti...

#11645576 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 28, 2025 — As I’m driving with cruise set my brake lamps intermittently flashing without breaking and the cruise control potenti...