NHTSA Complaint #11004214 — 2011 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11004214
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE
Date of Incident	July 11, 2017
Date Filed	July 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TXX3 IS THE CAMPAIGN BUT THERE WAS ALSO ANOTHER CAMPAIGN THAT WAS TALKING ABOUT THE SPECIFICS OF WHAT IS HAPPENING WITH MY VEHICLE THAT ALL RELATE TO THIS. MY CAR HAS STALLED NUMEROUS TIMES INCLUDING ON THE HIGHWAY. I HAVE ALREADY HAD IT TOWED TO ANOTHER SHOP, AND NOW I NEED IT TO GO TO THE DEALERSHIP. THE GUY ON THE PHONE AT THE DEALERSHIP KNOWS THE RECALL AND ISSUES, BUT BASICALLY SAYS MY CAR DOESN'T QUALIFY. IT ONLY GETS THE EXTENSION OF WARRANTY ON THE MOTOR. HOW CAN A COMPANY MAKE A VEHICLE THAT COULD KILL SOMEONE DUE TO POOR ASSEMBLY AND NOT REALLY BE WILLING TO HELP? THEY SHOULD ASSUME RESPONSIBILITY AND FIX MY CAR.

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