NHTSA Complaint #11003174 — 2012 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11003174
Vehicle	2012 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	December 2, 2015
Date Filed	July 5, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

DRIVER'S DOOR LATCH IS NOT REGISTERING AS CLOSED. LIGHTS STAY ON, I CANNOT LOCK MY DOORS. MY BATTERY DIES IF IT IS NOT "SHUT". A LOT OF MONEY LOSS IN BATTERIES AND TIME LOST IN STANDING IN SOMETIMES SNOW OR RAIN FOR MINUTES TRYING TO GET IT TO REGISTER. ALSO, I HAVE CHILDREN AND WOULD PREFER MY CHILD IS UNABLE TO OPEN THEIR DOOR WHILE IN MOTION. PURCHASED THE CAR USED IN NOVEMBER 2015 AND IT STARTED MALFUNCTIONING AFTER A MONTH. I FIND IT SHOCKING THAT THERE IS NOT A RECALL ON THIS. IT IS AN OBVIOUS SAFETY ISSUE AND VERY WELL KNOWN WITH DEALERSHIPS AND REPAIR SHOPS, BUT THE FIXING PRICE IS AROUND $500.

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