NHTSA Complaint #11003020 — 2013 FORD EDGE

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	11003020
Vehicle	2013 FORD EDGE
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 1, 2017
Date Filed	July 5, 2017
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE CONTACT STATED AS A RESULT, THE INTERIOR LIGHTS IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD WHERE IT WAS DIAGNOSED THAT THE DRIVER-SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

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