NHTSA Complaint #11002537 — 2013 MAZDA CX-5

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11002537
Vehicle	2013 MAZDA CX-5
Component	SEATS
Date of Incident	November 11, 2016
Date Filed	June 30, 2017
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

REAR SEAT LATCHES FAILED WHEN THE VEHICLE BRAKES. SEATS WILL UNLATCH WHEN THE VEHICLE BRAKES, RENDERING THE BACK SEAT UNABLE TO BE USED FOR SAFETY CONCERNS. EDMUNDS.COM INCLUDED A COMMENT ABOUT THE REAR SEAT LATCH FAILING IN THEIR REVIEW OF THE MAZDA CX-5 2013. MAZDA SERVICE HAS INCLUDED THEIR NEED FOR REPLACEMENT ON THE ATTACHED INVOICE. I HAVE NOT REPAIRED THE LATCHES YET BECAUSE I BELIEVE THEY ARE A DEFECTIVE DEVICE AND I DO NOT WANT THEM REPLACED WITH A PART THAT MAY FAIL WHEN A PASSENGER IS RIDING IN THE REAR SEAT.

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