NHTSA Complaint #11375764 — 2013 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11375764
Vehicle	2013 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	November 20, 2020
Date Filed	November 22, 2020
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T START. THE DEALERSHIP SAID IT WAS THE AIR INTAKE OXYGEN SENSOR. THEY REPLACED IT PLUS THEY PUT IN A NEW CAR BATTERY. MY HUSBAND AND I THOUGHT IT WAS WEIRD, BUT NOW I'M WONDERING IF THE CAR ITSELF IS COMPLETELY SHUTTING DOWN WHEN I TURN IT OFF. NOW, THIS IS MAKING ME SCARED TO DRIVE THE CAR. THE REPAIR COST ME 490 SOMETHING.

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