NHTSA Complaint #11097554 — 2013 MAZDA CX-5

SEATS:FRONT ASSEMBLY:POWER ADJUST issue reported to NHTSA

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Complaint Details

ODI Number	11097554
Vehicle	2013 MAZDA CX-5
Component	SEATS:FRONT ASSEMBLY:POWER ADJUST
Date of Incident	May 15, 2015
Date Filed	May 23, 2018
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE DRIVERS SEAT RECLINES WITHOUT ANYONE PRESSING BUTTON WHILE THE CAR IS PARKED. THIS HAS HAPPENED IRREGULARLY FOR YEARS. I HAVE A CAR SEAT IN THE BACK SEAT AND THIS SHIFTS THE CAR SEAT WHICH BECOMES A SAFETY HAZARD. THIS IS A KNOWN ISSUE AND MAZDA REFUSES TO ACKNOWLEDGE AND CORRECT IT. IT HAS NOTHING TO DO WITH MILEAGE ON THE CAR. IT WAS ALWAYS A GLITCH IN HOW IT WAS MADE. THEY SAID THE ONLY WAY TO GET IT FIXED IS TO HAVE THE PROBLEM DIAGNOSED AT THE DEALER FIRST. I KNOW THEY ARE AWARE BUT DO NOT WANT TO PAY UNTIL THE RECALL IS OFFICIAL AND THEY HAVE TO. PLEASE HELP US KEEP OUR KIDDOS SAFE!

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