NHTSA Complaint #11001744 — 2011 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11001744
Vehicle 2011 HYUNDAI SONATA
Component STEERING
Date of Incident
Date Filed
Mileage 105 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE. THE DEALER (GURLEY LEEP HYUNDAI, 5302 GRAPE RD, MISHAWAKA, IN 46545, (574) 258-7700) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE RELATED TO THE UNKNOWN MANUFACTURER'S ENGINE RECALL, BUT THE DEALER REFUSED TO PROVIDE A SOLUTION BECAUSE THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105. PARTS DISTRIBUTION DISCONNECT.

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