NHTSA Complaint #11001522 — 2013 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE AREA AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THEY WERE WAITING FOR A DECISION FROM THE MANUFACTURER TO REPLACE THE ENGINE. AROUND THE SAME TIME, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE THE AWARE OF THE FAILURE AND STATED THAT THEY HAD ALREADY DECIDED THAT THE DEALER WAS TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. PARTS DISTRIBUTION DISCONNECT.