NHTSA Complaint #11001235 — 2013 CHEVROLET EQUINOX VISIBILITY/WIPER

Complaint Details

ODI Number	11001235
Vehicle	2013 CHEVROLET EQUINOX
Component	VISIBILITY/WIPER
Date of Incident	July 1, 2016
Date Filed	June 25, 2017
Mileage	49,654 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WIPERS STOPPED WORKING WHILE DRIVING IN THUNDERSTORM ON JULY 1, 2016. I PAYED FOR REPAIRS $474, IN 2016. CAR RECALLED FOR SAME 2017. RECALL ID NUMBER 16V582. GM SAID I WOULD BE REIMBURSED IF ALREADY FIXED. TOOK TO DEALER AS INSTRUCTED, BUT GM ONLY REIMBURSED FOR PART $148 ( WAS I TO INSTALL IT MYSELF ?) . SAID BILL IN WRONG NAME, BUT IN HUSBAND NAME AS NOTED. THEY DECLINED OTHER DOCUMENTATION. SAID PART NUMBER WRONG; I HAD NO CONTROL OVER PART NUMBER, JUST NEEDED WIPERS TO WORK. I AM STILL OUT OVER $300. HOW CAN GM CLAIM THEY ARE REIMBURSING?

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