NHTSA Complaint #11000401 — 2016 LINCOLN MKX

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11000401
Vehicle	2016 LINCOLN MKX
Component	ELECTRICAL SYSTEM
Date of Incident	April 10, 2017
Date Filed	June 21, 2017
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT NOTICED AN ABNORMAL TOXIC ODOR OF STRONG FUMES INSIDE THE VEHICLE WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS (FIRST DEALER: WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL 34982, (772) 461-6060 AND SECOND DEALER: PARADISE FORD, 1360 W KING ST, COCOA, FL 32922, (321) 632-2222), BUT THE ODOR ISSUE WAS NOT RESOLVED. THE CONTACT CONTINUED TO INHALE THE TOXIC FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY FURTHER DIAGNOSTIC TESTING. THE CONTACT RECEIVED NO SOLUTION AND WAS UNCERTAIN OF A REPAIR REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 250. UPDATED 08/24/17*LJ *JS

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