NHTSA Complaint #11000145 — 2015 FORD TAURUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11000145
Vehicle	2015 FORD TAURUS
Component	STEERING
Date of Incident	June 20, 2017
Date Filed	June 20, 2017
Mileage	16,523 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE WAS BEING DRIVEN DOWN THE EXPRESSWAY AT HIGHWAY SPEEDS AND THE STEERING WHEEL LOCKED UP COMPLETELY. THE ENGINE REMAINED RUNNING BUT THE STEERING WHEEL COULD NOT BE MOVED AT ALL. VERY SCARY EXPERIENCE, THE VEHICLE WAS ABLE TO BE BROUGHT TO A SAFE STOP AND HAD TO BE TOWED TO THE DEALERSHIP. THE SERVICE WRITER ADVISED ME THAT THIS IN NOT AN UNCOMMON CONDITION AMONG FORD VEHICLES (CARS AND TRUCKS) WITH ELECTRIC POWER STEERING.

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