NHTSA Complaint #10995129 — 2013 LEXUS ES350
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10995129 |
| Vehicle | 2013 LEXUS ES350 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
I WAS DRIVING ON I75 IN LOUISVILLE, KY, GOING APPROX 70-75 MPH WHEN I HEARD WHAT SOUNDED LIKE A GUN SHOT! PANICKED, I LOOKED AROUND IMMEDIATELY BUT THERE WERE NO OTHER CARS CLOSE BY AND NO OVERPASSES. THEN I REALIZED THAT GLASS WAS ALL OVER MY RIGHT ARM, SHOULDER, AND THE CENTER CONSOLE. I LOOKED UP TO SEE THAT MY MOON ROOF WAS SHATTERED. AFTER REALIZING WHAT HAD HAPPENED, I CLOSED THE SHADE SO MORE GLASS DID NOT FALL ON ME AND INSIDE MY CAR. I TOOK AN EXIT AND CALLED MY INSURANCE COMPANY. I TOLD THEM I HAD NO IDEA WHAT HAD HAPPENED, THAT NO ONE WAS AROUND BUT THAT MY MOON ROOF HAD JUST EXPLODED. THEY GAVE ME THE COMPANY TO CONTACT TO GET IT FIXED AND I TOOK IT THERE TO GET IT FIXED THE NEXT DAY. I HAVE PICS OF IT THOUGH. SO SCARY! I STILL DON'T UNDERSTAND WHY MY MOON ROOF WOULD JUST EXPLODE WITHOUT ANY EXTERIOR FORCE BEING EXERTED AND I AM SO AFRAID IT WILL HAPPEN AGAIN.
Related Complaints for the 2013 LEXUS ES350
Other UNKNOWN OR OTHER Complaints
Recent Complaints for the 2013 LEXUS ES350
#11430439
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunsho...
#11384668
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE TO THE SUN ROOF, THERE WAS...
#11282900
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING APPROXIMATELY 40 MPH, AN EXPLOSION LIKE SOUND WAS HEARD. THE C...
#11155236
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2013 LEXUS ES350. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED AND GLASS ENTERED THE VEHICLE. T...