NHTSA Complaint #11430439 — 2013 LEXUS ES350 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Complaint Details

ODI Number	11430439
Vehicle	2013 LEXUS ES350
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	August 25, 2021
Date Filed	August 25, 2021
Mileage	135,394 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,394.

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