NHTSA Complaint #11384668 — 2013 LEXUS ES350
VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 11384668 |
| Vehicle | 2013 LEXUS ES350 |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | GA |
Consumer Description
TL* THE CONTACT OWNS A 2013 LEXUS ES350. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE TO THE SUN ROOF, THERE WAS A LOUD EXPLOSION COMING FROM THE VEHICLE. THE CONTACT BECAME AWARE THAT THE SUN ROOF GLASS HAD SHATTERED. THE CONTACT CONTACTED CHATHAM PARKWAY LEXUS (1120 CHATHAM PKWY, SAVANNAH, GA 31405, (912) 330-6051) AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
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