NHTSA Complaint #10567204 — 2013 LEXUS ES350

IT WAS A SUNNY SATURDAY MORNING. AT APPROXIMATELY 9:30 AM, MY WIFE WAS DRIVING ON A RESIDENTIAL STREET AT ABOUT 35 MPH., LESS THAN ONE (1) MILE FROM HOME. SUDDENLY, THE CAR JOLTED AND RAPIDLY BEGAN TO ACCELERATE. IT KEPT INCREASING SPEED. SHE THAN HIT THE BRAKES. THE CAR WOULDN'T STOP AND CONTINUED TO INCREASE SPEED. THE CAR SPEED EXCEEDED 70 MPH. FORTUNATELY, THERE WERE NO PARKED CARS OR PEDESTRIANS. SHE THEN MOVED THE GEAR SHIFT UP INTO PARK. THE CAR STILL WOULDN'T STOP. SHE WAS APPROACHING THE INTERSECTION OF THE SERVICE ROAD TO THE LONG ISLAND EXPRESSWAY. SHE CONTINUED TO HOLD HER FOOT ON THE BRAKE PEDAL, BUT THE CAR CONTINUED TO SPEED. FORTUNATELY, THERE WERE NO ONCOMING VEHICLES. DESPERATELY, SHE PULLED THE GEAR SHIFT DOWN, SHE WASN'T SURE IF IT WAS IN NEUTRAL OR DRIVE, AND THE CAR FINALLY STOPPED. IT STOPPED ONE HALF BLOCK BEFORE THE SERVICE ROAD, WHERE SHE SURELY WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT. WHEN I VISITED THE SCENE, THERE WERE TIRE SKID MARKS ALONG THE STREET.