NHTSA Complaint #10994570 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10994570
Vehicle	2013 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 10, 2017
Date Filed	June 12, 2017
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

THERE WAS A LOUD CLICKING NOISE AND WHEN TAKING OUR CAR IN THERE WAS NO PROBLEM AT THE TIME. ALL OF A SUDDEN THERE WAS A HORRIBLE LOUD KNOCKING NOISE AND THEN THERE SEEM TO BE NO POWER WHEN TRYING TO DRIVE IT. WHEN HAVING A MECHANIC LOOK AT IT THEY SAID THAT THE PISTON WAS LOSE AND ALSO IT LOOKED LIKE THERE WAS A PROBLEM WITH THE FLOW OF THE OIL THAT WAS GOING IN TO THE ENGINE. BASICALLY HE SAID THE BEARING FAILED AND THAT'S WHY OUR CAR STALLED. LUCKILY IT STALLED WHILE WE WERE IN OUR NEIGHBORHOOD. HIS CONCLUSION WAS THAT WE WOULD NEED A COMPLETELY NEW ENGINE. IT HASN'T BEEN DRIVABLE FOR MONTHS NOW. WE CAN'T AFFORD TO REPLACE THE ENTIRE ENGINE.

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