NHTSA Complaint #10994153 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE MALFUNCTIONED AND THE CONTACT HEARD A LOUD KNOCKING NOISE WITHIN THE ENGINE. THE VEHICLE LOST POWER COMPLETELY. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO WITHNELL HYUNDAI OF SALEM, OREGON, WHERE A DIAGNOSTIC FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) WAS PERFORMED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE VEHICLE WAS TAKEN TO SHEPARD'S HYUNDAI OF EUGENE, OREGON WHERE THE OIL PAN WAS TESTED AND IT WAS DETERMINED THAT METAL SHAVINGS WERE DEPOSITED IN THE ENGINE OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO WARRANTY COVERAGE DUE TO THE CONTACT'S RECONSTRUCTED TITLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,900.