NHTSA Complaint #10994066 — 2016 FORD EXPLORER

NOTICED 2 WEEKS AGO THAT THE HANKOOK VENTUS S1 NOBLE2 TIRES ON OUR EXPLORER WERE PEELING AND CHUNKS WERE COMING OUT. WE BROUGHT THE CAR TO THE DEALER SINCE THEY HAD JUST PERFORMED A TIRE ROTATION A COUPLE WEEKS PRIOR AND SAID THE TIRES WERE IN GOOD SHAPE. THEY SAID "OH, YOU HAVE THE HANKOOK? THOSE ARE KNOWN FOR THAT". THEY COULD NOT REPLACE THEM. CONTACTED HANKOOK AND FORD. WE WERE TOLD THEY WOULD PUT NEW HANKOOK TIRES ON, BUT AFTER LOOKING AT THE COMPLAINTS ONLINE AND THE FACT THAT HANKOOK LISTS THE TIRES AS "THE HANKOOK VENTUS S1 NOBLE 2 TIRE IS AN ULTRA HIGH PERFORMANCE ALL-SEASON TIRE THAT IS DEVELOPED SPECIFICALLY FOR HIGH END SPORTS CARS AND MAXIMUM HANDLING." THIS WOULD MEAN THEY ARE NOT DESIGNED FOR A 4 WHEEL DRIVE SUV. WE ARE STILL DEALIGN WITH FORD TO TRY AND GET A DIFFERENT TIRE PUT ON OUR VEHICLE. HOW SUCH AN UNSAFE TIRE CAN BE SOMETHING THAT A CAR DEALER AND MANUFACTURER CAN KNOWINGLY PUT ON A CAR WHEN "IT IS A KNOWN ISSUE ON THIS VEHICLE WITH THIS TIRE" IS BEYOND MY UNDERSTANDING. TREAD WEAR WAS AT 11,100 WHEN THIS ISSUE OCCURRED.